WA Training Institute offers nationally accredited training qualifications in Business, training and assessment, trade industry pathways and foundation skill sets. Speak to a WATI team member today to discuss enrolment and commencement dates.
Phone (08) 6110 9983 or email [email protected]
Additional fees may apply such as student service and resource fees. Fee for Service rates to be advised on application. Payment plans are available for all courses. Students who feel they are experiencing financial hardship should seek further advice from a WATI staff member.
BSB20115 – Certificate II in Business
Career opportunities; Administration assistant, office junior, clerical worker, data entry operator, information desk clerk.
This 12 week course includes five days work placement in an office environment and support to assist students in getting an interview. It will improve computer skills and provide students with practical tools to start an entry-level office career such as:
- Email and other communication
- Word processing & spreadsheets
- Customer service & relationships
- Workplace health and safety
Click here to view the units for more information on this qualification.
Course cost: TBA
Delivery: Face to face and online
BSB30415 – Certificate III in Business Administration
Career opportunities: Accounts Clerk, junior personal assistant, receptionist, business administrator.
This 12 week course in an office environment and support to assist students in getting an interview. It will give students the skills and knowledge to perform any type of business administration, receptionist or PA job role including:
- Keyboarding and computer skills
- Document control
- Producing quality documents and presentations
- Organising and scheduling meetings and tasks
Click here to view the units for more information on this qualification.
Course cost: TBA
Delivery: Face to face and online
BSB40315 – Certificate IV in Customer Engagement
Career opportunities: Administrator, executive personal assistant, project officer, sales agent, small business manager, team leader.
This qualification equips students with high level business communication and interpersonal skills to undertake complex customer service interactions including:
- Customer service related administration
- Responding to complex customer requests
- Handling complaints
- Coaching and leading staff
Click here to view units for more information on this qualification.
Course cost: TBA
Delivery: Face to face and online
FSK20113 – Certificate II in Skills for Work and Vocational Pathways
Designed for individuals who would like to develop their professional skills to in preparation for workforce entry or further vocational training. Appropiate for students who require:
- entry level digital literacy and employability skills
- reading, writing, numeracy, oral communication and learning skills at Australian Core Skills Framework (ACSF) Level 3
- a vocational training and employment plan
Course cost: TBA
Delivery: Face to face and online