BSB40315 – Certificate IV in Customer Engagement
$4,500.00
To book this course please contact one of our friendly staff, phone (08) 6110 9983 or email [email protected]
This course takes an intense focus on developing high level business skills, these skills will equip you with the capability to handle complex business decisions. This course will improve your computer skills and provide you with a range of practical tools to work in a business administration career, some of the skills you will develop are as follows:
- Customer service related administration
- Responding to complex customer requests
- Handling complaints
- Coaching and leading staff
This course can lead to many career opportunities such as:
- Project officer
- Executive personal assistant
- Sales agent
- Administrator
- Small business manager
- Team leader